FAQ
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1.What makes your graphic tees unique?
Our graphic tees are designed in-house by a team of skilled artists who incorporate original artwork and creative concepts, ensuring each tee has a distinct and exclusive look.
2.What type of fabric do you use for your graphic tees?
We prioritize quality and comfort, so our graphic tees are crafted using premium, soft, and durable fabrics that are carefully selected to provide a comfortable fit and maintain their vibrant prints.
3.How do I determine the right size for me?
To find your ideal size, we provide detailed size charts on our website that include measurements for chest, waist, and length. We recommend comparing these measurements to your own to select the perfect fit.
4.How do I care for and maintain the quality of my graphic tees?
For optimal longevity, we suggest following the care instructions provided with each graphic tee. Generally, machine washing with cold water and air-drying or tumble-drying on low heat helps preserve the prints and fabric quality.
5.Are your graphic tees ethically produced?
Yes, we are committed to ethical manufacturing practices. Our graphic tees are produced in facilities that prioritize fair labor conditions, workers’ rights, and environmentally friendly production processes.
6.How to place an order?
Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag and we will guide you through the check out process.
7.Which methods of payment do you accept?
We accept credit cards, debit cards,paypal,apple pay,google pay and other wallets.
8.How safe is my personal information?
Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.
9.Do you ship internationally?
Yes, we do ship worldwide!
During the checkout process on our website, you can select your location to verify if we ship to your country.
10.How long does shipping take?
Shipping time varies by location.
please consult our SHIPPING & DELIVERY page.
11.Where do you ship from?
We have diffrent wear houses located all around the world.
We deliver from diffrent countries to provide the best shipping time possible!
We deliver from : Hongkong , Europe and Japan.
12.Can I track my order?
Yes. We will provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.You can also contact us help you check the logistics order information.
13.What happens if I entered the wrong address?
If a customer enters the wrong address, they must pay to reroute the package if the package has already been shipped. If a mistake is made after checkout please email us immediately at info@trvibe.com with the correct shipping information.
14.Do you accept Refund/Return?
Yes.Please consult our REFUND/RETURN POLICY.
15.Who do I contact if I am having trouble ordering online?
Please contact info@trvibe.com. We're available via e-mail or live chat to answer all questions or concerns.